🏪 Dovara.Biz

Provider Guide & Hướng Dẫn Nhà Cung Cấp

← Back to Dovara.Biz

Getting Started

1 Self-Registration NEW

Providers can now create a free account without waiting for the administrator.

  1. Go to dovara.biz and click Provider? Join free → in the top navigation bar.
  2. Fill in the registration form:
    • Business / Provider Name (required)
    • Email address (required — must be unique)
    • Password and Confirm Password (required)
    • Phone number, Specialty, Country, City (optional)
  3. Click Register Free.
  4. You will be automatically logged in and shown the Membership & Plans welcome page.
💡 New accounts start on the Free plan and are initially unlisted (not public). An administrator will review and activate your listing.
2 Logging In
  • Go to dovara.biz and click Login.
  • Enter your email and password.
  • You will be taken to your Provider Dashboard.

Managing Your Account

3 Dashboard Overview

Your dashboard shows a personalized welcome, quick-access buttons, and platform statistics. Use the sidebar menu to navigate:

Menu ItemPurpose
DashboardHome screen
My AppointmentsView all bookings made with you
My SessionsManage available time slots
My ClientsClients who have booked with you
TechniciansManage staff and workstations
ServicesManage the services you offer
SettingsUpdate profile and account
MembershipView plan & request upgrades
LogoutEnd your session
4 Managing Your Schedule (Sessions)

Go to My Sessions in the sidebar. A session is a single bookable time slot on a specific date.

  • Each session has a date, start time, title (technician/workstation name), and capacity.
  • Capacity = 0 means unlimited bookings; Capacity = N closes the slot after N bookings.
  • Clients see your sessions as available dates and times in the booking wizard.

Best Practice — one row per technician per slot:

TitleDateTimeCapacity
Trang2026-03-2410:001
Lan2026-03-2410:001

Adding a Session:

  1. Click Add New Session.
  2. Fill in Title, Date, Time, and Capacity.
  3. Click Save.
⚠️ Deleting a session does not automatically cancel existing appointments. Contact affected clients before removing a session.
5 Managing Services

Go to Services in the sidebar. Services are the offerings clients can select when booking (e.g., Manicure, Consultation).

  • Add — Enter Service Name and optional Description, then click Add Service.
  • Edit — Click the Edit icon, update, and save.
  • Delete — Click the Delete icon. This also removes the service from linked appointments.
💡 Services are optional for clients. Bookings are still created even if a client skips the service selection.
6 Managing Technicians & Workstations

Go to Technicians in the sidebar. Register named staff or workstations that appear in client bookings.

💡 To show technician names in the client booking wizard: (1) register them here, AND (2) use those same names as session titles in My Sessions.

Add a Technician: Enter name and optional description, click Add.

Add a Workstation: Under a technician entry, click Add Workstation, enter name, click Save.

Use the Edit / Delete icons to manage entries.

7 Viewing Appointments

Go to My Appointments in the sidebar to see all bookings made with you.

ColumnDescription
Appointment No.System reference number
ClientName and contact
Date / TimeScheduled date and time
ServiceService selected by the client
TechnicianTechnician / workstation selected
NoteClient's note to you

Use the search bar to filter by client name, date, or other criteria.

8 Viewing Clients

Go to My Clients in the sidebar. Filter between:

  • My Clients — clients who have booked at least once with you.
  • All Clients — all registered clients on the platform.

Use the search bar to find a client by name or email.

9 Account Settings

Go to Settings in the sidebar. From here you can:

  • Update your profile information (name, specialty, phone, city).
  • Change your email address (must remain unique).
  • Change your password.
  • Access Membership & Plans via the Membership tile.
💡 Contact the administrator to change your Booking Model (Match defined time slots vs. Self-managed).

Membership & Plans

10 Membership Plans

Go to Membership in the sidebar (or via Settings → Membership & Plans).

PlanPriceSessionsAppointmentsServicesTechnicians
Free $0 / mo51031
Pro $9.99 / moUnlimitedUnlimitedUnlimited5
ProPro $29.99 / moUnlimitedUnlimitedUnlimitedUnlimited

ProPro also includes: advanced analytics, priority support, custom branding, featured listing, and mobile booking notifications via Zalo API fee paid by Dovara.Biz.

How to request an upgrade:

  1. On the Membership page, click Upgrade to Pro or Upgrade to ProPro.
  2. An upgrade request form will appear — submit it.
  3. The administrator will review and approve or reject the request.
  4. Once approved, your tier is updated and new features are available immediately.
⚠️ There is no automatic payment gateway. The administrator will contact you separately to arrange payment before activating a paid tier.

Other

  • Log out — Click Logout at the bottom of the sidebar to end your session securely.
  • Get help — Contact your system administrator for account issues or to expedite listing activation.